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HoaVPN provides high-performance VPN and V2Ray solutions optimized specifically for users in China. We use dedicated server clusters and private Limited-Member servers to deliver stable, fast, and censorship-resistant connectivity.
Primarily for users inside Mainland China who require stable access, high-speed streaming, privacy, and bypassing strict network disruptions.
We suggest only certain community-developed apps that not only are open-source but also trusted and used every day by dozens of 100,000 users. While giving you access on almost any device, like Windows, Android, macOS, or iOS.
Visit our official download page to get your device-specific client app:
Downloads
V2Ray apps are basically optimized for zero connection delay and fast switching.
Yes, an account is required for managing:
Free VPNs often:
HoaVPN uses private servers with only 6 users per server — unmatched speed and reliability.
Contact support to request available trial options.
We may offer short, limited-time trials in certain periods.
You can use up to 5 devices at the same time —
including phones, laptops, tablets, or even family devices.
No artificial limits.
No peak-time throttling.
No hourly restrictions.
Your speed depends only on your plan, local network and the global connection quality.
Each user is automatically assigned to a cluster of limited-member servers.
Clusters are selected randomly from optimized regions like:
This ensures:
We support:
While v2ray is our main protocol (because it works most reliably in China), we also provide Shadowsocks, Trojan, and other variants whenever they outperform v2ray for certain users.
Your subscription automatically includes access to all available working configs.
Yes, you can switch plans anytime. Your remaining balance or unused time will be prorated.
At the moment, this is not an automatic process. You must contact support first.
Cluster assignment is automatic to ensure fairness and performance.
However, there is a chance you will discuss your problem with support.
No. All traffic is encrypted end-to-end.
We cannot view your online activity.
HoaVPN is designed with China in mind and uses stealth protocols that blend with normal traffic.
While VPN use is restricted in China, individual users are rarely targeted.
We use obfuscation techniques that make VPN traffic appear like normal encrypted HTTPS traffic.
This ensures almost no ISP can identify the real message being transferred.
No. We follow a strict no-logs policy:
Yes. We do not track how or where you use the service.
Only minimal account info (like your email) is stored.
Crypto payments offer strong privacy. We recommend it as the safest method.
We process WeChat/Alipay payments through third-party gateways. Hence, we do not store financial details, and the gateway is not aware of your purchase details. This adds a robust layer of privacy. However, it doesn’t fully eliminate the possibility of being traced back by the authorities.
Your account is personal.
We strongly advise not to share with unknown parties, as that may put your security at risk.
Although Family use within the same household is totally your choice.
We support:
A refund is possible if:
Refunds are only payable through cryptocurrencies & to your original crypto wallet or an owned one.
Discount codes or gifts are not refundable.
Yes. This is optional, but let’s discuss how this option may help some people.
Benefits are:
Therefore, users can manually top up balance in advance.
Crypto payments offer strong privacy. We recommend it as the safest method.
We process WeChat/Alipay payments through third-party gateways. Hence, we do not store financial details, and the gateway is not aware of your purchase details. This adds a robust layer of privacy. However, it doesn’t fully eliminate the possibility of being traced back by the authorities.
This section is designed to make you familiar with Support related features. If you have trouble connecting after following Tutorials (click here) then you must call Support to get Help (click here)
You can reach us via:
We reply within a few minutes to 24 hours, depending on the issue and contact channel. (Emails usually get more delayed responses)
Once payment is confirmed:
Try:
If still slow, contact support for server recommendations.
This is usually a DNS or routing issue.
Try:
We currently support assistance in:
Yes — guides, setup steps, and app downloads are available at:
Downloads
Very rare, but this can happen due to:
First, try updating your subscription and switching protocols or servers, if the circumstance is consistent :
Generally, yes, especially for:
Latency-sensitive apps (gaming or live calls) also work well on low-latency routes such as Singapore or Hong Kong.
That is undoubtedly the goal. Users usually have in mind to access services including: (but no limits as mentioned):
Yes. You can switch between available servers in your assigned cluster freely.
Intentional latency and throttling by local networks is an invincible infrastructure problem. But we keep maintaining smart routing methods to get you there. Thus, we advise that :
Our Hong Kong, Singapore, and Japan nodes are ideal for streaming.
Servers are monitored 24/7 and updated dynamically to maintain stable access during heavy censorship periods.
HoaVPN uses the OneOSix private server standard — meaning each server is shared by only 6 users maximum. (Ideally, only one at a time)
This guarantees:
Yes, we continuously rotate server routes and update protocols to remain stable even during severe restrictions.